Shipping Policy

Thank you for shopping with Vinadc.com. We are committed to delivering your order quickly, efficiently, and safely. Please review our shipping policy below for information about processing times, delivery methods, shipping fees, and more.

1. Order Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Orders placed on weekends or public holidays will be processed the next business day.
• You will receive an email confirmation with tracking details once your order has shipped.

2. Shipping Methods & Delivery Time

We offer both domestic and international shipping options. Estimated delivery times are as follows:

Domestic Shipping (U.S. Only)

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day (available in select areas)

International Shipping

• Standard International: 7–21 business days (depending on destination)
• Express International: 5–10 business days (available for select countries)

Note: Delivery times may vary due to customs processing, location, or peak seasons.

3. Shipping Rates

Shipping charges are calculated at checkout based on your location and selected shipping method.

• Free Standard Shipping on U.S. orders over $75.
• International shipping fees vary depending on destination and order size.
• Any customs duties, taxes, or import fees are the responsibility of the buyer.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package at any time using the link provided in the email.

If you do not receive tracking information within 3 business days of placing your order, please contact us at support@vinadc.com.

5. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal to accept the shipment:

• We will contact you to arrange reshipment (additional shipping fees may apply).
• If no response is received within 7 days, the order will be canceled and refunded minus original shipping costs.

6. Damaged or Lost Shipments

If your package arrives damaged or is lost in transit:

• Please report the issue within 3 days of delivery (or expected delivery date).
• Provide photos of any damaged packaging or products.
• We will work with the carrier to resolve the issue and offer a replacement or refund as appropriate.

7. Contact Us

If you have any questions about shipping, delivery, or logistics, please reach out to our support team:

VinaDC Co., Ltd
1001 S Main ST, STE 600
Kalispell, MT, 59901-5635
Phone: +1 (325) 275 0339
Email: support@vinadc.com
Website: www.vinadc.com

Thank you for choosing VinaDC — where fashion meets fast, reliable shipping.